Customer Support
Customer Success
3-5 Years
Customer Success Manager
Bengaluru3–5 yrs · Full-time1 openingsRs 12-20 LPA
About the Role
Join VS-Solutions to build and lead Customer Success initiatives across enterprise clients.
Responsibilities
- Own the Customer Success Manager function within the Customer Support team
- Deliver high-quality outcomes aligned with VS-Solutions standards
- Collaborate cross-functionally with engineering, HR and business stakeholders
- Continuously improve processes, tooling and knowledge for the team
Required Qualifications
- Graduate degree in a relevant discipline
- 3+ years of relevant experience
Preferred Qualifications
- Prior experience in an enterprise / MNC setting
- Strong communication skills
Skills
Account Management
Onboarding
Retention
Upsell/Cross-sell
CRM
Communication
Data-driven Insights
QBR
What We Offer
- Health insurance
- Learning & certification budget
- Hybrid work
- Employee wellness